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JEConnects Community Guidelines

JEConnects is a marketplace where customers, businesses, drivers and communities connect and trade. These guidelines explain what is and isn't allowed so the platform stays safe, trustworthy and useful for everyone.

Version 1 · Effective 2026-09-18. These guidelines may be updated; continued use of JEConnects after changes means you accept the updated version.

Who these guidelines apply to

These guidelines apply to all content and behaviour on JEConnects — including business profiles, product and service listings, marketplace listings, galleries, reels, reviews, quotes, jobs, messages, support requests, images, videos and any other content you upload, publish or send to another user. They apply to every account type: customers, business owners, drivers and staff.

Prohibited content & behaviour

The following content and behaviour are not allowed on JEConnects and will be removed:

  • Pornography & explicit sexual content

    Sexually explicit material, nudity intended to arouse, or adult content.

  • Sexual solicitation & promotion of sexual services

    Offering, requesting or advertising sexual services, escort services or paid sexual encounters.

  • Non-consensual intimate imagery

    Sharing intimate or sexual images of someone without their consent, including 'revenge porn'.

  • Sexual exploitation

    Any content or behaviour that exploits another person sexually, including coercion or trafficking.

  • Sexual content involving or sexualizing minors

    Any sexual content involving minors, or content that sexualizes children. This is strictly prohibited and may be reported to the relevant authorities.

  • Graphic violence & gore

    Depictions of extreme violence, gore, bodily harm or cruelty that are disturbing or gratuitous.

  • Extremely disturbing or shocking content

    Content intended to shock, disgust or distress viewers, including graphic accidents or suffering.

  • Harassment, bullying, threats & stalking

    Targeting, intimidating, humiliating, threatening or pursuing another person, or repeated unwanted contact.

  • Hate & discriminatory content

    Content that attacks, degrades or promotes hatred against people based on race, ethnicity, religion, gender, sexual orientation, disability, nationality or similar traits.

  • Illegal activity

    Content that promotes, depicts or facilitates illegal acts, including the sale of illegal goods or services.

  • Fraud, scams & impersonation

    Misleading people for money or data, running scams, or pretending to be a person, business or organisation you are not.

  • Spam & malicious content

    Mass unsolicited messages, deceptive links, malware, phishing or any content designed to harm devices or deceive users.

  • Privacy violations & unauthorized sharing of personal information

    Sharing someone's private contact details, location, ID or other personal information without their permission ('doxxing').

  • Copyright & IP violations

    Using images, videos, text, logos or other material you don't have the right to use, or that infringes another's intellectual property.

  • Circumventing JEConnects safety systems

    Any content or behaviour designed to bypass, disable or evade the platform's safety, moderation or verification systems.

What these guidelines do NOT prohibit

These guidelines target explicit, pornographic, exploitative or otherwise prohibited material — not ordinary, lawful expression. The following are not prohibited merely because they show skin:

  • • Professional and commercial photography
  • • Maternity and family photography
  • • Fashion, swimwear and underwear modelling (shown as products or services)
  • • Artistic, cultural and educational content
  • • Medical, health and wellness content
  • • Beach, sport and lifestyle imagery that incidentally shows skin

Showing skin is not, by itself, a violation. Content is only removed when it crosses into the explicit, sexualised or exploitative categories listed above.

Your responsibility

You are responsible for the content you upload, publish or send on JEConnects, and for ensuring it complies with these guidelines and the law. If you're unsure whether something is allowed, err on the side of caution and don't post it. By using JEConnects you confirm that you have the rights to any content you share and that it doesn't violate these guidelines or anyone else's rights.

What happens if the rules are broken

JEConnects may remove prohibited content and may restrict or suspend accounts for serious or repeated violations. Depending on the severity, this can include removing specific listings, galleries, reels or messages; limiting account features; suspending or terminating a business, driver or user account; and, where required by law, referring matters to the appropriate authorities.

Help keep JEConnects safe

Treat other users with respect, transact honestly, and respect the community. If you come across content that you believe violates these guidelines, please let us know through our support channels so it can be reviewed.

Contact support
These Community Guidelines work alongside our Terms of Service and Privacy Policy.